HOW FAST WILL YOUR ORDER BE PROCESSED?
We’re very proud of how quickly we process the orders. If items are in stock your order will most likely be shipped the same day or the next business day.
For custom made styles we have a production time of 6 to 8 business days.
However to get orders out this quickly, it means we’re not able to make any amendments, including changing the billing/shipping address, item style/size or remove or add items from your order. Please note - During Julia Diehl Sale’s or New Collection drops shipping times can be delayed depending on how busy we are so please be patient during these times.
WHERE DO WE SHIP TO?
We ship WORLDWIDE. We offer FREE shipping to EUROPE FOR ORDERS OVER 300,00€.
Free Shipping to INTERNATIONAL COUNTRIES for orders over 400,00€.
If your country is not listed at the checkout, please email us and we will consider adding your country to the list.
For tracking purposes a signature is required on delivery for domestic and international shipping. If no one is home during business hours your package may end up at your local post office. If delivery is attempted but you are not home you will receive an ‘attempted delivery slip’ in your letterbox and an ‘attempted delivery email’ giving you instructions on where to go and collect your package. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, or a business address.
EUROPE 5-6 BUSINESS DAYS 15,00€
INTERNATIONAL 10 -16 BUSINESS DAYS 25,00€
EUROPE _orders over 300,00 € SHIPPING FOR FREE.
INTERNATIONAL _ orders over 400,00 € SHIPPING FOR FREE
Unfortunately, due to carrier limitations we are currently unable to ship to the following countries/regions:
• Korea, People Democratic Republic of (North Korea)
*CUSTOMS/IMPORT TAXES FOR INTERNATIONAL ORDERS – All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. Julia Diehl will declare FULL € value on international shipments and must include an invoice for customs should they require it. Unfortunately Julia Diehl CAN NOT put a lower value on the parcel.